Privacy Policy
Last updated: May 28, 2026
Privacy Policy
Last Updated: 02-05-2026
Welcome to ScaleASkill ("Company", "we", "our", or "us"). This Privacy Policy describes how we collect, use, and protect your information when you use our services, including ScaleASkill Labs, ScaleASkill Academy, and Scholar by ScaleASkill.
By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.
---1. Information We Collect
1.1 Personal Information
- Full name
- Email address
- Phone number
- Account credentials (securely encrypted)
- Profile details (institution, bio, etc.)
1.2 Research & Content Data (Scholar Platform)
- Research papers, drafts, and uploaded files
- Team collaboration data (members, mentors)
- Expert reviews, comments, and feedback
- Certificates and evaluation reports
1.3 Usage Data
- IP address
- Device and browser information
- Pages visited and actions performed
- Login and activity logs
1.4 Payment Information
- Transaction details processed via secure third-party payment gateways
- We do NOT store your card, UPI, or banking credentials
2. How We Use Your Information
- To provide and operate our services
- To enable AI-based research writing, evaluation, and expert review
- To manage team collaboration and mentor systems
- To process payments and generate certificates
- To improve platform performance and user experience
- To communicate updates, notifications, and support
3. AI Processing
Your content may be processed using Artificial Intelligence systems to:
- Generate research content
- Evaluate papers and provide suggestions
- Detect spam, duplication, or low-quality content
We do not guarantee the accuracy of AI-generated outputs. Users are responsible for verifying results.
---4. Public Content
When you publish a research paper on Scholar:
- Your content may be publicly visible
- Your name, team members, and mentors may be displayed
- Your paper may be indexed or shared publicly
5. Data Sharing
We do not sell your personal data. We may share information with:
- AI service providers (for processing content)
- Payment providers (for transactions)
- Analytics tools (for performance tracking)
- Legal authorities when required by law
6. Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
---7. Cookies
We use cookies and similar technologies to:
- Improve user experience
- Analyze usage patterns
- Maintain session security
8. Data Retention
We retain your data as long as your account is active or as required for legal and operational purposes.
---9. User Rights
You have the right to:
- Access your data
- Update or correct information
- Request deletion of your account
10. Third-Party Services
Our platform integrates with third-party tools such as AI APIs, payment gateways, and analytics services. Their privacy policies may apply separately.
---11. Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children.
---12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
---13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
Email: support@scaleaskill.com
Phone: +91 96273 37252